Introduction
Recruitment Hero respects the privacy of the people who interact with our website, application, platform, and related services.
This Privacy Policy describes the types of information that may be collected through Recruitment Hero, why that information may be collected, and the choices available to users regarding their information.
By accessing or using Recruitment Hero, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
The information collected depends on how you interact with Recruitment Hero.
Account Information
When an account is created, we may collect information such as:
- Name
- Email address
- Telephone number
- Organization or practice name
- Account credentials
- User role or account type
Information Submitted Through the Platform
Users may submit information through Recruitment Hero as part of patient referral, recruitment, study matching, or communication workflows.
The specific information collected through these workflows depends on the features being used and the information voluntarily provided by the user.
Technical Information
When you access the website or application, certain technical information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages or features accessed
- Date and time of access
- General usage and diagnostic information
How We May Use Information
Information collected through Recruitment Hero may be used to operate, maintain, secure, and improve our services.
Examples include:
- Creating and managing user accounts
- Supporting patient referral and clinical research recruitment workflows
- Providing study matching and platform functionality
- Responding to questions, support requests, and demo requests
- Sending account verification, security, and service-related communications
- Maintaining and improving website and application performance
- Protecting against misuse, fraud, security threats, and unauthorized activity
- Meeting applicable legal, regulatory, or contractual requirements
Data Security
Recruitment Hero takes reasonable administrative, technical, and organizational measures designed to help protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, account authentication, secure communications, monitoring, and other security practices appropriate to the services being provided.
No internet-based system can guarantee absolute security. Users are also responsible for protecting their login credentials and preventing unauthorized access to their accounts.
Data Retention
Information may be retained for as long as reasonably necessary to provide the services for which it was collected, maintain legitimate business records, resolve disputes, enforce agreements, maintain security, or comply with applicable legal and regulatory obligations.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
Your Privacy Choices
Depending on your location and applicable law, you may have rights relating to your personal information.
These may include the ability to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally available
- Request information about how data is used
- Withdraw certain permissions or preferences
- Opt out of non-essential communications
Some requests may be subject to identity verification, legal restrictions, contractual obligations, or legitimate record-retention requirements.
Children's Privacy
Recruitment Hero is not intended to allow children to independently create professional platform accounts.
If information relating to a minor is processed as part of an authorized clinical research or healthcare workflow, it should be handled by the appropriate authorized organization in accordance with applicable requirements and permissions.
Third-Party Services and Links
Recruitment Hero may contain links to third-party websites, application stores, research resources, or other external services.
The privacy practices of those services are governed by their own policies. Recruitment Hero is not responsible for the privacy practices or content of independent third-party services.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to Recruitment Hero, legal requirements, security practices, or business operations.
When this policy is updated, the revised version and its latest update date will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how information is handled through Recruitment Hero, please contact our team.
Contact Recruitment Hero